Privacy Policy
Privacy Policy and Personal Data Protection
Eco-Higjiena Sh.p.k., headquartered in Gjilan, is committed to protecting the privacy and personal data of its customers, employees and partners, in accordance with Law No. 06/L-082 on the Protection of Personal Data and the European Union General Data Protection Regulation (GDPR).
1. Data Processing Principles
Personal data is processed:
- lawfully, fairly and transparently;
- only for specified and legitimate purposes;
- to the extent necessary for the provision of services;
- guaranteeing complete security, confidentiality and integrity.
2. What data do we process?
Through our “Contact” and “Careers” pages, we collect personal data that is voluntarily provided by users. This includes:
a) Through the “Contact” page:
- First and last name
- Phone number
- Email address
- Subject and message
b) Through the “Career” page:
- Position applied for
- First and last name
- Email address
- Telephone number
- CV file (uploaded by the applicant)
- Answer to the question: “Why do you want to join our team?”
3. How do we protect your data?
Eco-Higjiena implements technical and organizational measures to prevent access, misuse or loss of personal data:
- Secure IT systems and limited access for staff
- Regular data back-ups
- Internal rules for data storage and deletion
- Staff training on privacy and data protection
4. Your rights
Every citizen has the right to:
- be informed about the way in which data is processed;
- request correction or deletion of data;
- withdraw consent for processing;
- file a complaint with the Information and Privacy Agency (AIP) in the event of a privacy violation.
5. Data retention period
Personal data is stored only for the time necessary to provide services and fulfill legal obligations. After this period, it is deleted or anonymized.
6. Data Protection Contact
For any questions, requests or complaints regarding data protection, you can contact us at:
Eco-Higjiena SH.P.K